Broadcom purchased VMware on November 22, 2023. The full weight of this event is now hitting the IT industry like a sledge hammer. Broadcom has decided that they are really only interested in the top 600 customers of VMware and maybe the next 6000. After that their attitude is that all other customers can go fly a kite or maybe jump off a bridge. After your current support contract ends, there will be no future support for you. If you are a small or medium sized IT shop like Nerds-On-Wheels.com, Inc., you need to find a replacement for all VMware implementations that you currently support. This means that you will need to find, test and plan implementation of the alternatives. This also means that we will need to prepare our customers for a large project expense that was not planned or budgeted for. If there is not a “spare” server sitting around that is sufficient enough to temporarily host all of the VMs during the transition, you would likely be completely depending on the viability of your backups to restore to the new non-VMware host. This also means that you would need to verify that your current backup solution supports your future hypervisor/host.
Unfortunately, Broadcom and VMware are private companies and they can choose to alienate as many customers as they choose. I really would like to see a class action suit against Broadcom and VMware right away but I do not believe that this is a viable option for all of us who fall into the basket of “unwanted customers”.
The thing that is interesting in my mind is that I am not sure that we have ever contacted VMware support except for licensing issues for upgrading or downgrading when the portal did not work. The knowledgebase and other forums have been all that we have ever needed when issues come up. Broadcom/VMware could make a boatload of money off customers like us by selling renewals that do not include the ability to call for support. Maybe give us a “lifeline” for when there is an unsolvable issue so that we can email a group that will research issues not in the knowledgebase.
As I see it, we all have a huge decision to make over the next 12 to 24 months.
Options:
- Return to physical servers. This is cost prohibitive.
- Microsoft Hyper-V. This is likely the best option.
- Citrix Hypervisor. This will require more research.
- Red Hat Enterprise Linux with Smart Virtualization.
- Oracle VM Server. This will require more research.
- XCP-ng. This is from a very small French company and claims to be Open Source. Support from Vates is $2000 per year to start and multiplies from there.
If you have questions or would like to discuss your options, reach out to us on our contact page.